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Terms & Conditions


Heroes Signed Memorabilia will only offer a refund if the item is found to be faulty or if the authenticity has been proven
to be in question providing that you have written opinion from 2 recognised autograph dealers.

Refunds are not issued if the item is found to be inappropriate, product descriptions accompany every item and
if requested more details can be supplied to assist your purchase decision.

This condition does not affect your statutory rights.

We make every effort to ensure that you are happy with our service. However, if for
any reason you are not satisfied with the service you have received, please let us know as soon as possible.


Heroes Signed Memorabilia strives to describe the items for sale as accurately as possible.
If the purchaser is in any doubt whatsoever about the description, he or she should contact
Heroes Signed Memorabilia whereon a fuller description will be provided.

It should be understood that many items are difficult to describe comprehensively. However,
in the vast majority of cases a photograph will accompany the description.


Heroes Signed Memorabilia update this site each week; occasionally the item that you have
ordered may have been sold. If this is the case Heroes Signed Memorabilia will contact you as soon as possible.


Payment can be made online via Paypal or by contacting us by telephone on 0
0845 4743002 or 07956 589397 or by post.
We will accept BACS transfer, Cash, Cheques & Postal Orders made payable to 'Heroes Signed Memorabilia'.


Most items are despatched within 4 working days, please call if more immediate delivery is required and we
will do our very best to help. For security reasons we will only despatch items to the address the credit card is registered to.


All goods remain in the ownership of Heroes Signed Memorabilia until they have been paid for in full.